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Best Practices & Procedures

Best Practices and Procedures:
  • The health and well-being of our guests and staff is of utmost importance to us here at the Victorian House!
  • We recognize the need to do all we can to ensure the safety and health of our guests and associates and continue to closely monitor and follow guidelines from the Florida Department of Health and the CDC.
  • Additional steps to surpass the standards set forth for our industry in hygiene and cleanliness have been taken.

To help prevent the spread of Coronavirus (COVID-19), we have implemented the following:
  • Our employees are required to wear masks and gloves during breakfast.
  • Signage throughout the property to remind everyone about social distancing and the need to frequently wash hands and use sanitizer.

Cleaning and Sanitizing of General Areas:
  • We have increased the cleaning of high-touch surface areas with disinfectants, including the dining room, living room, door handles, light switches, etc.

Check-In Procedure:
  • There will be a limit of one guest/couple with one innkeeper behind the desk.
  • Pens and room keys will be wiped down and sanitized before and after each guest or each time a staff member comes in contact with these items.

Guest Rooms:
  • After a guest checks out of a room, that guest room receives a two hour complete room sanitizing process before any guest is allowed to re-enter.
  • In room concierge books, brochures have been removed from each guest room.
  • Daily housekeeping service will not be available to minimize staff entry into the rooms.
  • Towel and amenity replacement is available upon request by 4pm daily.
  • Should you require housekeeping, please notify us at breakfast.

Food & Beverage:
  • To maintain the health safety of our guests, we have modified our breakfast seating to maintain 6-foot social distancing. In order to accomplish this, preferred breakfast times may be selected at time of check in, based on availability.
  • Complimentary snacks and beverages have been discontinued at this time.