HOLIDAYS & SPECIAL EVENT PERIODS and MULTIPLE-ROOM BOOKINGS
Thirty (30) day advance notice of cancellation is required during holiday and special event periods and when multiple rooms are reserved. When cancelling a multiple room reservation, a per room cancellation fee will be applied.
THIRD PARTY GIFT CARD OR CERTIFICATE:
Please note that if you choose to cancel a reservation that you paid with a Third-Party Gift Card or Certificate, the Gift Card or Certificate value will be applied towards your cancellation fee. It is not possible to refund to a Third-Party Gift Card. There are no cash or credit refunds. Please note that we no longer accept Bedandbreakfast.com Gift Cards.
We cannot be responsible for delays, interruptions, cancellations or inconveniences in your trip due to weather. However, if you have a confirmed reservation and you are due to arrive within 24 hours and an evacuation order due to a hurricane warning is in effect, you will receive a full refund or transfer any deposits to a future stay. If you have already arrived in the city and an evacuation order is placed you will receive a refund for the unused portion of your stay. Please note that in the event of a hurricane evacuation order, you must leave the city…there is no exception. St Johns County Emergency Management has developed a phone notification system to notify us of such orders. If you choose not to use your reservation due to an impending storm, but an evacuation notice is not in effect, a refund cannot be offered and our standard cancellation policy applies.
We strongly urge you to purchase travel insurance, which if purchased in advance will cover accommodation losses and travel expenses due to weather including hurricanes. You will find additional information of the coverages of the policies by clicking the link below: http://www.travelguard.com
A 2-night minimum stay on weekends and a 3-night stay during some Holiday periods or Special Events may be required. Rates based on single or double occupancy. Rates and policies may be subject to change and may vary during peak periods, holidays, special requests, and events
Check in is between 3:00 PM and 6:00 PM
Arrangements for Late arrivals after 6:00 PM must be pre-arranged by calling us at front desk..
We thank you in advance for this courtesy. Tel: (904) 824-5214
Check out: 11:00 AM.
Office hours: 9AM TO 7PM daily.
Victorian House Bed & Breakfast is not suitable for children under the age 14. A child 14 years and older must be always accompanied by an adult.
We are unable to accommodate pets at our Victorian House bed and breakfast, but we do have pet friendly room at our sister Bed & Breakfast Casa De Solana. If you are traveling with pets, give us a call at 904-824-3555 and we will be happy to provide you information about our pet friendly room at the Casa De Solana Bed and Breakfast. We can also provide information about some local pet sitting facilities for your pet’s overnight stays if required.
SMOKING INCLUDING E-CIGARRETE:
For the comfort & safety of all of our guests, Victorian House Bed & Breakfast is a nonsmoking, non-vaping (E-Cigarette) environment. A $250 surcharge will be incurred, if there is evidence of smoking, vaping or use of flame candles in the room.
Limited onsite parking & (2) loading/unloading spots. Our second parking lot is 2 1/2 blocks from the inn. No charge for parking based on one car per room. The owner of any vehicle parked at Victorian House Bed & Breakfast and/or The Bridge Street Lot shall assume all risk & responsibility for their vehicle & any loss or damage to any such vehicle and/or its contents, guest will hold harmless Victorian House Bed & Breakfast for the safety, care or protection of any such vehicle and/or its contents. If you are traveling with multiple vehicles, please let us know at time of booking and we will do our best to procure additional parking. There may be a nominal fee.
All images that are contained on this site are copyrighted and may not be used in any form without prior licensing.
Payment for retail items and gift certificates is collected at the time of purchase.
CREDIT CARD SECURITY:
Your credit card information is stored and processed securely.
Victorian House Bed & Breakfast (“us”, “we”, or “our”) operates the https://www.victorianhousebnb.com website (the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email Address
- First Name and Last Name
- Phone Number
- Address, State, Province, ZIP/Postal Code, City
- Cookies and Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
Victorian House Bed & Breakfast uses the collected data for various purposes:
- To provide and maintain the Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer care and support
- To provide analysis or valuable information so that we can improve the Service
- To monitor the usage of the Service
- To detect, prevent and address technical issues
Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Disclosure Of Data
Victorian House Bed & Breakfast may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Victorian House Bed & Breakfast
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security Of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Links To Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
By Email: firstname.lastname@example.org
By Phone: 904-824-5214